Return & Refund Policy

Last updated: August 11, 2026

Thank you for shopping with us. We want you to be happy with your purchase. If you experience an issue with your order, please contact us and we will do our best to help.

1. Returns

We accept returns for eligible products within 30 days of delivery.

To be eligible for a return:

The item must be unused and in its original condition.
The item must not be damaged or altered after delivery.
You must provide your order number and a description of the issue.
Some products may not be eligible for return due to their nature or fulfillment method.

Please contact us before sending any item back. Do not return products without receiving return instructions from us.

2. Damaged, Defective, or Incorrect Items

If you receive an item that is:

Damaged during shipping
Defective
Incorrect
Missing from your order

please contact us within 7 days of delivery.

Please provide:

Your order number
A description of the problem
Clear photos of the product and packaging when applicable

Depending on the situation, we may offer a replacement or a full/partial refund.

For Printify products, we may request photos or other information required by the production partner to process a replacement or refund.

3. Refunds

Once your refund is approved, the refund will be issued to the original payment method.

Depending on your payment provider or bank, it may take several business days for the refund to appear in your account.

If you do not receive your refund after the expected processing period, please contact your payment provider first and then contact us if the issue continues.

4. Returns for Change of Mind

If you simply change your mind about a purchase, returns may be accepted within 30 days provided that the product is unused and in its original condition.

Return shipping costs for change-of-mind returns are the customer's responsibility unless otherwise stated.

Original shipping charges are generally non-refundable.

5. Printify Products

Certain individual stickers and other products are made to order and fulfilled through Printify production partners.

Because these products are custom-produced after an order is placed, we generally cannot accept returns or refunds for:

Change of mind
Incorrect size selection
Incorrect color selection
Ordering the wrong product
Personal preference

However, if the product arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will review the issue and may provide a replacement or refund.

6. Amazon MCF Orders

Certain sticker bundles and multi-piece products are fulfilled through Amazon Multi-Channel Fulfillment (MCF).

If an MCF shipment arrives damaged, is incorrect, or appears to be missing an item, please contact us with your order number and relevant details.

We will review the shipment and work with the appropriate fulfillment partner to resolve the issue.

7. Missing Items and Split Shipments

Some orders may contain products fulfilled by different partners.

For example:

Sticker bundles → Amazon MCF
Individual stickers → Printify

These products may arrive in separate packages and may have different tracking numbers.

Before requesting a refund for a missing item, please check all tracking information associated with your order.

If an item is still missing after the other packages have been delivered, contact us and we will investigate.

8. Non-Returnable Items

Certain items may not be eligible for return, including:

Used or damaged items caused by the customer
Items that have been altered after delivery
Products that are made to order, except in cases of damage, defects, or fulfillment errors
Items returned without prior authorization

9. Order Cancellation

If you need to cancel an order, please contact us as soon as possible after placing the order.

We will try to cancel the order before it enters production or fulfillment. However, cancellation may not be possible once an order has been processed by Amazon MCF or entered production through Printify.

10. How to Request a Return or Refund

Please contact us at:

Email: tinymalsdesign@gmail.com

Include:

Order number
Product name
Reason for the return or refund
Photos or other evidence when applicable

We will review your request and provide further instructions.

11. Contact Us

If you have any questions regarding this Return & Refund Policy, please contact us:

DarkPrintStudio